![]() This can only be done while paying an invoice. ![]() Remember that once an automatic payment is cancelled, it will not be possible to reactivate it through the PayPal settings, but you will have to make a new subscription. You can repeat this operation for all payments you wish to cancel. This way, we can cancel pre-approved payment. The list of all enabled automatic payments will appear, select the one you want to cancel and click on “ Cancel“. Subsequently, on the settings page of your account, you will have to click on the “ Payments” tab.įrom this section, you can access the management of your PayPal automatic payments, click on the item “ View” as shown in the figure. ![]() In the first method that I will show you, you will have to log in to the PayPal site and click on the icon representing a gear. With these two methods, you will surely find a way to disable pre-approved payments. PayPal accounts are not all the same, and their screens may look different. If you have mistakenly enabled a pre-approved payment and wish to disable it, you can proceed in two different ways. In any case, we will deduct the transaction costs from the refund (as this is an error made by the customer, who should have eliminated the pre-approved payment in time if it was not his intention to send the payment). If we receive a pre-approved payment, but it was not your intention to send the payment, we can refund the pre-approved payments only if the service has not already been renewed ( within 30 days of sending the payment). Given the functioning of pre-approved payments, we are not responsible for receiving incorrect or double payments, as the payment was created on the customer’s account and was sent from his account to ours. You can see your credit in the notifications in the top bar. With this credit, it will be possible to purchase one of our plans, for example, WordPress hosting, or it can be used to register a domain. This credit is kept on your account without expiration and can be used to purchase or renew any of our services. In those cases where we receive a double payment (the plan is renewed manually, and we consequently receive an automatic payment), the customer has two different options to take action, as described in the next section of this guide. The system is not able to know if there is an active automatic payment on the customer’s account (it could have been deactivated without us knowing), therefore, it sends an invoice to the customer in all cases, before the expiration of the service. Have you sent a pre-approved double payment? We also remind you that, as an alternative to PayPal, it is possible to pay by bank transfer or credit card. It can happen that you mistakenly forget to make payments, so it is advisable to enable automatic payments. You can delete or manage the PayPal payment at any time from your PayPal profile, in any case, if we do not receive the payment, your plan will be suspended, and your site will be unreachable. You will be sent an email notification whenever new PayPal pre-approved payments are created. When you create an order, if it’s a product that needs renewal, PayPal may create a pre-approved payment (which you can view, edit and delete from your PayPal profile). Sometimes a PayPal membership is created. ![]() Have you sent a pre-approved double payment?Ī pre-approved payment is a payment that is created on the customer’s account, which sends us the funds automatically (without us requesting it) on a specific date.
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